Last updated October 1, 2026
Privacy
What we collect
When you sign up we store your name, work email and company. When you connect a mailbox we store copies of the messages in it, so your team can search and answer them. We do not read them for any other reason.
Your customers’ messages
Messages belong to you. We process them only to show them to your team, apply your rules and send your replies. We don’t sell them, share them or use them to train anything.
Where it is stored
On servers in Virginia or Frankfurt, whichever you chose at signup. Backups stay in the same region and are kept for 35 days.
Who else sees it
Our hosting provider and our email delivery provider handle your data under contract. The current list of both is sent on request.
Deleting your data
Disconnect a mailbox and its messages are deleted from Mailslot within 30 days. Close your account and everything is. Write to hello@mailslothq.com to ask for it sooner.
Questions
Mailslot, Inc., 48 Free Street, 3rd floor, Portland, ME 04101. hello@mailslothq.com or (207) 555-0164.